Frequently Asked Questions

Why is it important to have regular maintenance on my home comfort system?
You wouldn’t buy a brand-new car and expect to never have to put air in the tires, change the oil and check out any unusual noises, would you? In the same way that an automobile requires periodic maintenance for optimal performance, a home comfort system should be regularly inspected by a qualified technician.

How often should I have my Central A/C Unit Tuned Up?
All major air conditioning manufacturing companies recommend that you have your a/c unit tuned up every 6 months.

What is a SEER?
There are special names for the efficiency ratings of various types of equipment. Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or SEER. The higher the SEER rating, the more efficient the unit.

Should a thermostat be set to “auto” or “on”?
Preferably auto. That way, the fan operates only when the temperature requires it. This is the most used and the most efficient setting. However, there are advantages to using the “on” setting. Air is constantly filtered through the unit’s air filter, and the constantly circulating air results in an even temperature throughout the house.

Can shrubs or flowers be planted around an outdoor unit?
Yes. However, we recommend that plants be no closer than 18 inches to the unit. This allows for plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in a premature need for service.

If an outdoor unit needs replacing, should the indoor unit be replaced too?
Yes. Central air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. Replacing the entire system ensures the system will be reliable and efficient.

How often do I need to clean/change my filter?
You should always double-check your owner’s manual for specific recommendations, but generally speaking it’s best to clean or change your filters once every 30 to 90 days. Remember, regular cleaning/changing of your filter will ensure the best filtration, increase the life of your machine, and give you peace of mind that you’re breathing easier.